Privacy Policy

CalmSmile Privacy Policy

Last updated: 07 September 2025

This Privacy Policy describes how CalmSmile us collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.calmsmille.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, your means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information you submit through our Services may include:
 • Basic contact details: name, address, phone number, email.
 • Order information: billing address, shipping address, payment confirmation, email address, phone number.
 • Account information: username, password, security questions.
 • Shopping information: items you view, add to your cart, or save to your wishlist.
 • Customer support information: details you include when communicating with us.

Some features of the Services may require you to provide specific information. Choosing not to provide it may prevent you from accessing those features.

Information We Collect through Cookies
We automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device details, browser information, network connection, IP address, and other interaction data.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, such as:
 • Service providers supporting our Site and Services (e.g., Shopify).
 • Payment processors (bank account, credit/debit card information, billing address) to process transactions and fulfill orders.
 • Partners that use online tracking technologies (pixels, web beacons, SDKs, third-party libraries, cookies) when you interact with our emails, advertisements, or Services.

Any third-party information will be handled according to this Privacy Policy. We are not responsible for the accuracy of data provided by third parties or for their policies and practices.

 

How We Use Your Personal Information

 • Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, and enable product reviews.
 • Marketing and Advertising: To send promotional communications via email, text, or mail, and to show tailored ads on our Site and other websites.
 • Security and Fraud Prevention: To detect, investigate, and act against fraudulent, illegal, or malicious activity. Account holders are responsible for keeping credentials secure.
 • Communications and Support: To respond to inquiries, provide customer support, and improve our Services.

Cookies

We use cookies to operate and improve our Site and Services (e.g., remember your preferences, run analytics, and personalize experiences). We may also allow third parties to use cookies for advertising and analytics.

Most browsers accept cookies by default, but you can adjust settings to block or delete them. Blocking cookies may impact your experience and some features may not work correctly. More details are available at Shopify Cookies Policy.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:
 • With vendors and service providers (e.g., IT, payment processing, shipping, analytics, cloud storage, customer support).
 • With business and marketing partners, including Shopify, to provide services and advertise.
 • When you consent to disclosures, such as using social media logins or widgets.
 • With affiliates within our corporate group.
 • In connection with business transactions (e.g., mergers, acquisitions, bankruptcy).
 • To comply with legal obligations or protect our rights and those of others.

In the past 12 months, we have disclosed:
 • Identifiers: contact details, order and account information.
 • Commercial information: order records, shopping activity, customer support information.
 • Internet or network activity: usage data.

Recipients include service providers, business and marketing partners, and affiliates.

We do not use or disclose sensitive personal information for inferring characteristics about you.

Legal Basis for Processing (EU Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information under the following legal bases:
 • Contract: when processing is necessary to perform our contract with you (e.g., fulfilling your orders).
 • Legal obligation: when processing is necessary to comply with applicable laws.
 • Legitimate interest: when processing is in our legitimate interests (e.g., improving our Services, preventing fraud, marketing).
 • Consent: when you have given us explicit consent (e.g., for certain marketing communications). You may withdraw consent at any time.

User Rights and Contact for Privacy Requests

If you are located in the EEA, UK, or another jurisdiction that grants similar rights, you may have the right to:
 • Access the personal information we hold about you.
 • Request correction or deletion of your information.
 • Object to or restrict our processing of your data.
 • Request portability of your data.
 • Withdraw your consent to processing.

To exercise your rights, please contact us at:

📧 Email: privacity.calmsmille@gmail.com

We will respond to your request in accordance with applicable law.

Retention of Personal Information

We retain your personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, or as required by law (e.g., for tax, accounting, or compliance obligations). When we no longer need your information, we will securely delete or anonymize it.

User-Generated Content

Our Services may allow you to submit reviews or content. Such content will be public and accessible to others. We cannot control how third parties use it and are not responsible for its security or accuracy.

Third-Party Websites and Links

Our Site may link to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If you are a parent or guardian and believe we have collected such data, contact us to request deletion.

Security of Your Information

We implement reasonable measures to protect your personal information but cannot guarantee absolute security. Information sent to us may not be secure in transit, so avoid using unsecure channels to send sensitive data.